Charon: For God's sake Eight Ball! If this is a set up you've got to move now! We don't have time for Sunday school, you're going to...
Eight Ball: ...Burn!― Eight Ball getting caught in a sting operation[src]
Eight Ball was a crewman of the team sent by The Oracle to find Hope. He was sent to Saint George's Orphanage inside the Matrix and was surprised to find the place all burnt up.
The ship operator, Charon, suspected the involvement of Agents and surmised that they wanted Hope dead. She then told him to immediately head back. But Eight Ball was, right then, already caught and, moments later, got killed by the Agents lying in wait. Although killed in action, he was still able to survive long enough to place the tag on Hope.
Thanks to Eight Ball's efforts, his crewmate, Link, went in and followed the tag program placed by Eight Ball, and successfully extracted Hope who had been evading and hiding from the Agents.